Our Mother, Ricky Zarn, lived in The Haven at The Cliffs at Eagle Rock for the last year and a half, until she died peacefully in November 5th. We are enormously grateful that she was able to spend this last stage of her life here, where she was consistently treated with love, respect, and dignity. When we found The Cliffs and read that it is a Baptist home, we worried whether it was the right place for Mom as a Jew. It was absolutely the right place for her! Not only was she welcome there and her religion respected and celebrated, but the leadership and staff of The Cliffs have a genuine calling to care for the elderly of all backgrounds and religions. They truly do God’s work.
The staff of The Cliffs provides excellent, loving care to its residents. While many of the staff contributed to her safety and wellbeing, we must mention a few of the people with who Ricky and her family had a special bond. First and foremost is Monica Brooks. She is an extraordinary person and her leadership skills and gift of making connections with persons with dementia set the tone for The Haven. Mom loved Monica and Monica’s bond with her was incredibly strong. Monica was able to communicate with and understand mom even as Ricky’s ability to speak receded. She was like mom’s fourth daughter.
The leadership team at The Cliffs has been our genuine partner throughout mom’s stay there. Leni was always available and concerned and her fine leadership is crucial to the success of The Cliffs.
We are enormously grateful that our mother was able to spend this last stage of her life here, where she was consistently treated with love, respect, and dignity. The Cliffs have a genuine calling to care for the elderly of all backgrounds and religions. The Director of Nursing is a loving person who knows how to give care in a respectful and dignified manner. We would be remiss if we did not mention how clean and lovely the physical plant of The Cliffs is and that is not trivial.
Whenever we had a concern or an issue, Leni, Monica and Orlando would meet with Ada Beth, listen carefully to our concerns, thank us for bringing these issues to their attention and immediately address them. Who could ask for more?
Ricky Zarn had a wonderful life and she and our entire family were blessed with the love and care she received in her final year and a half at The Cliffs. We thank you all form the bottom of our hearts and may God bless you and everyone at The Cliffs.
Ada Beth Cutler