Charlotte Crosswell, Assistant Administrator

The sense of “family” at The Cliffs is largely fueled by Charlotte’s relentless determination to ensure that each resident feels part of the Cliff’s Community. As an integral member of our management team, she sees the nurturing of staff and residents as a fundamental priority.

Charlotte educational background includes a English Literature with Philosophy Honors along with graduate studies in Creative Writing. In 2004, she brought her marketing and advertising expertise to The Cliffs to help lay the groundwork of introducing The Cliffs at Eagle Rock to faith based communities and social providers prior to opening its doors.
Since then, Charlotte has been instrumental in building a thriving community of residents who enjoy calling The Cliffs their home.

In 2009, Charlotte earned the CALA license and was promoted to Assistant Administrator. In 2011, she completed her training as a Certified Dementia Practitioner and in 2012 became an active member of American College of Health Care Administration’s New Jersey Chapter. “We like to think of ourselves here as a family of friends, and we are all committed to going the extra mile for both!”

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