Our Mother, Ricky Zarn, lived in The Haven at The Cliffs at Eagle Rock for the last year and a half, until she died peacefully in November 5^th. We are enormously grateful that she was able to spend this last stage of her life here, where she was consistently treated with love, respect, and dignity. When we found The Cliffs and read that it is a Baptist home, we worried whether it was the right place for Mom as a Jew. It was absolutely the right place for her! Not only was she welcome there and her religion respected and celebrated, but the leadership and staff of The Cliffs have a genuine calling to care for the elderly of all backgrounds and religions. They truly do God’s work.

The staff of The Cliffs provides excellent, loving care to its residents. While many of the staff contributed to her safety and wellbeing, we must mention a few of the people with who Ricky and her family had a special bond. First and foremost is Monica Brooks. She is an extraordinary person and her leadership skills and gift of making connections with persons with dementia set the tone for The Haven. Mom loved Monica and Monica’s bond with her was incredibly strong. Monica was able to communicate with and understand mom even as Ricky’s ability to speak receded. She was like mom’s fourth daughter.

The leadership team at The Cliffs has been our genuine partner throughout mom’s stay there. Leni was always available and concerned and her fine leadership is crucial to the success of The Cliffs.

We are enormously grateful that our mother was able to spend this last stage of her life here, where she was consistently treated with love, respect, and dignity. The Cliffs have a genuine calling to care for the elderly of all backgrounds and religions. The Director of Nursing is a loving person who knows how to give care in a respectful and dignified manner. We would be remiss if we did not mention how clean and lovely the physical plant of The Cliffs is and that is not trivial.

Whenever we had a concern or an issue, Leni, Monica and Orlando would meet with Ada Beth, listen carefully to our concerns, thank us for bringing these issues to their attention and immediately address them. Who could ask for more?

Ricky Zarn had a wonderful life and she and our entire family were blessed with the love and care she received in her final year and a half at The Cliffs. We thank you all form the bottom of our hearts and may God bless you and everyone at The Cliffs.

Ada Beth Cutler

There are no words to express the gratitude we feel on the care that was given to our Mother over all these years.  The Administrators and staff at the Cliffs show an amazing amount of dedication and compassion. You are all truly sensitive to the needs of your residents.

Over the 11 years that my Mother made her second home at the Cliffs, there was never a time that she felt that her life was useless or not complete. In the beginning of her stay, she thoroughly enjoyed the activities that were provided to the residents. She especially enjoyed playing dominoes and all the lunch trips that were provided. She was always ready to help out wherever she could and that made her feel useful and gave her a sense of accomplishment.

In her later years, when her health began to fail, the care she received was outstanding. Her family cannot begin to repay you for the generosity and love that the staff and administrators provided. Please accept this token of our extreme gratitude.